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Official Chat Support Help Center where you can find tips and tutorials on using Chat Support and other answers to frequently asked questions.
17 mar. 2021 · A live chat app is a customer service tool that allows you to chat with customers in real-time. Usually part of a help desk package, live chat apps allow you to quickly respond to customer inquiries through your website.
LiveChat is the fastest way to support your customers. LiveChat can help you to solve problems right as they appear. Once a customer asks you a question, you can respond in seconds. It’s fast and makes for one amazing customer service.
29 ian. 2024 · Service reps can support customers with powerful service features such as canned messages, file sharing, live translations, voice messages, and video calls that also allow for screen sharing.
3 iun. 2024 · Live chat software allows a customer conversation to happen in real time on a business’s website, mobile app, or messaging channels like Messenger, WhatsApp, and Slack. Customers can quickly get help using the channels they like the most, leading to a positive customer experience (CX).
Live chat support is a way for customers to have real-time, back-and-forth conversations with support agents. Using live chat software embedded on a company’s website, customers can send their questions to a person who can quickly reply to them in the same small window.
16 oct. 2023 · Live chat is a great way to handle a lot of common customer service issues, and customers generally love it. Plus, it's relatively affordable, so whether you're a startup or an established business, it's easy to add to your existing technology stack.
