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25 iul. 2023 · Those who have a registered Steam account and have made at least one purchase on the platform in the last four years are eligible to file individual arbitrations, according to Mason LLP.
3 mar. 2023 · In 2021, game publisher Wolfire Games sued Valve, the company which owns and operates Steam, a computer gaming platform and store, in a class action lawsuit. They alleged Steam was a monopoly, and Valve used this monopoly to pressure publishers into paying higher commission fees for every sale made on the Steam store.
23 apr. 2024 · The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.
3 aug. 2017 · Steam refunds would let you buy with confidence: if a game didn't work, wasn't as advertised, or was just plain bad, you could get your money back quickly and painlessly without having to...
Federal Judge John C. Coughenour ruled that those claims were credible and that Steam gamers can claim compensation for Valve's illegal monopoly, but gamers, unlike developers, must file individual arbitrations to do so.
19 iul. 2023 · The Steam refund lawsuit arose from allegations that Steam’s refund policy violated consumer rights. Critics argue that the policy’s restrictions on refund eligibility are too stringent, preventing users from obtaining refunds for games that fail to meet their expectations or suffer from technical issues.
11 mai 2022 · Last November, Western District of Washington Judge John Coughenour sided with Valve in dismissing a Steam antitrust lawsuit that had been filed by indie developer (and Humble Bundle creator ...
