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This International Standard promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system, to enhance customer satisfaction by meeting customer requirements. Specific requirements considered essential to the adoption of a process approach are included in 4.4.
27 aug. 2019 · If you join the ISA (cost around $100/year) you can view all the ISA developed standards for free using their online viewer. Several relevant standards such as IEC 61511 and IEC 62443 started out as ISA standards.
The quality management system requirements specified in this International Standard are complementary to requirements for products and services. This International Standard employs the process approach, which incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking.
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