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I Forgot the PIN. Once a PIN is added to an account, it will be needed to make changes to the account settings. At this time, users and their parents/guardians will not be able to manually reset the PIN if it is forgotten. Customer Support will need to assist with resetting forgotten PINs.
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Roblox Account I need help with my account. Payments, Gift...
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I Forgot My Password. If you can't remember your password, you will need to reset it and create a new one using the Password Reset feature. If you are resetting the password via a mobile device, you will be prompted to enter a phone number by default, but you can change to email if you prefer.
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
To change a PIN, first follow the How do I remove a PIN steps. Then, follow the How do I add a PIN steps to create a new PIN. Need more help? Contact support here. You have the option to add a four-digit PIN to lock your settings. Once a PIN is added, it will be needed to make any changes to the...
Roblox Account I need help with my account. Payments, Gift Cards, and Subscriptions I have Premium, Robux, Gift Card, Subscriptions or payment questions. Parents, Safety, and Moderation User Safety and Community Standards. Tech - Computer, Mobile, PlayStation, Xbox I’m having an issue or want to report a bug.
Go to account Settings. Browser - find t he gear-icon located at the upper-right corner of the site. Mobile Apps - find the three dots icon for More. Select the Account Info tab. Select the Change Password button (icon looks like a pencil and paper) Enter your current Roblox password.
The Roblox installer should download shortly. If it doesn’t, start the download now.
