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Let's look at some steps to take for getting your account back on track. Remove Off-site Downloads or Browser Extensions. You will need to get rid of any malware before recovering your account. If you've accidentally downloaded something from a bad site, this could allow your account to be compromised again.
My account was hacked - What do I do? Verify Your Email Address or Phone Number. Parent PIN General Information. Add 2-Step Verification to Your Account. See all 13 articles.
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
8 mai 2024 · You can easily recover a hacked account if you have a verified email address or phone number. If you do not have a verified email address or phone number, you will need to contact customer support. Enable 2-factor authentication to prevent your account from getting hacked.
Anyhow, late January, early Feb., my account was hacked and stolen. The hacker bypassed 2-FA, somehow. I received an email from customer support saying my request for them to disable 2-FA was accepted, however, I never submitted such a request.
I contacted Roblox Support again asking them if I could have a password or something to regain access to my account. I've spent a lot of money on that account and recently just got three stars on My Hello Kitty Cafe. If anyone knows what to do, please reply as soon as possible.
Scams, Hacking, and Hoaxes. Player Trading Scams. Cheating and Exploiting. Buying and Selling Experiences. How can I tell who is a Roblox Staff member or Admin?
