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Let's look at some steps to take for getting your account back on track. Remove Off-site Downloads or Browser Extensions. You will need to get rid of any malware before recovering your account. If you've accidentally downloaded something from a bad site, this could allow your account to be compromised again.
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
Account Session Protection. My account was hacked - What do I do? Verify Your Email Address or Phone Number. Parent PIN General Information. Add 2-Step Verification to Your Account. Troubleshooting 2-Step Verification.
My account was hacked - What do I do? Verify Your Email Address or Phone Number. Parent PIN General Information. Add 2-Step Verification to Your Account. See all 13 articles.
8 mai 2024 · Was your Roblox account hacked and now you can't log in? Maybe you gave the password to a stranger who promised something in return? Perhaps you visited a Robux scam site that requested your login credentials. Maybe there is a keylogger on your computer. Losing your account to a hacker can be scary.
Provide your username and details on how your account was compromised. Be sure to contact Customer Service from the original account email address or, if a purchase has been made on the account, from the original billing email address. Don't panic; they'll assist you as quickly as possible and help you to get your account back.
21 nov. 2023 · When you create your account and verify your email within the first month that you’ve created it, you solidify that that is indeed your account, and if it’s ever compromised or locked, you can contact support with the original registered email to restore it.
