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To make your account more secure, please enable 2-Step Verification via Authenticator app. This will help keep your account safe even if your password or email is stolen.
8 mai 2024 · You can easily recover a hacked account if you have a verified email address or phone number. If you do not have a verified email address or phone number, you will need to contact customer support. Enable 2-factor authentication to prevent your account from getting hacked. Part 1.
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
Provide your username and details on how your account was compromised. Be sure to contact Customer Service from the original account email address or, if a purchase has been made on the account, from the original billing email address.
Reset password using email address. If you do not have a phone number attached to your account, but you do have an email address, you will need to click the Use email to Reset Password link below the Submit button to reset your password via email address.
The benefits of adding an email address to your account includes resetting your password if you forget your password, keeping your account protected using the 2-Step Verification (2SV) feature, and easier for us to help you when you contact us.
4 sept. 2021 · The first step to get your hacked Roblox account back is to go to the Roblox support page. Firstly, open Google and search for “Roblox support”. Then, click on the search result that says, “Support – Roblox”. Alternatively, you can visit the Roblox support page by clicking on this link: https://www.roblox.com/support.
