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After reporting applicable Credit/Debit, PayPal, or Google Play charges to Roblox’s Customer Support, our billing department will investigate and assist you with eligible refund requests. As a reminder, please contact us before disputing a charge.
- General Billing
Submit a request; Roblox Support; Payments, Gift Cards, and...
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Submit a support request to the Roblox Customer Service team...
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- General Billing
How do I request a refund? For payments made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon, you must contact those providers directly. Roblox is not able to process refunds made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon.
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
Roblox Support. Roblox Account I need help with my account. Payments, Gift Cards, and Subscriptions I have Premium, Robux, Gift Card, Subscriptions or payment questions. Parents, Safety, and Moderation User Safety and Community Standards.
18 aug. 2023 · Contact Roblox's customer support. If you see any unauthorized charges on your credit/debit card, Google Play account, or PayPal account, you'll need to contact customer support before disputing any charges. If you don't, you won't be able to receive a refund. Check your statement before proceeding.
13 iun. 2024 · If you’re wondering how to refund items in Roblox and get your Robux back, this guide has everything you need to know. You might want to do this if you accidentally bought something, don’t like a cosmetic you’ve purchased or if the item is defective.
How to request a refund on Roblox for unauthorized transactions or defective items. Although not guaranteed, you can get a refund for a defective item or an unauthorized transaction by submitting a report to Roblox. Here’s how to do it: Visit the official Roblox support page and enter your contact information.