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How do I request a refund? For payments made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon, you must contact those providers directly. Roblox is not able to process refunds made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon.
After reporting applicable Credit/Debit, PayPal, or Google Play charges to Roblox’s Customer Support, our billing department will investigate and assist you with eligible refund requests. As a reminder, please contact us before disputing a charge.
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
Roblox Account I need help with my account. Payments, Gift Cards, and Subscriptions I have Premium, Robux, Gift Card, Subscriptions or payment questions. Parents, Safety, and Moderation User Safety and Community Standards.
Acum 3 zile · I wanna know what this issue is! Recently today I have been getting various messages from ROBLOX in my inbox about avatar item refunds… Yet, I haven’t gotten any Robux it said I had gotten. These are all new messages from TODAY: I tried googling this issue. Here’s my balance currently:
Robux may be removed from an account after a refund request is processed for a related purchase. The user account will be notified via a direct message delivered to the account's Inbox from Roblox.
Getting Started - How To Subscribe. Subscription Billing and Refunds. Managing and Cancelling Subscriptions. FAQ - Important Updates to Vietnam Premium Subscriptions. General Billing. Unauthorized Charges & Refund Requests. Where is the item I just bought with money? Which payment methods can I use? What currencies does Roblox accept?
