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If you are experiencing issues, please try the following one at a time: Force Close the app. Press the Home key twice on your device. Swipe up on the Roblox app preview panel to push it off of the screen and close it. Tap on the Roblox icon to open it back up. Reboot your device.
Sometimes, when a user opens an out-of-date version of the Roblox Mobile App on an iOS device, they receive a notice that pushes them to the App Store to update the app. However, on the Roblox App Store page, the option to Open the app is available.
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
24 aug. 2023 · This occurs after completing the “impossible captcha” shown on the support form (see here for what this captcha looks like). A “something went wrong” error is emitted to the page upon completing the captcha and a 403 error is thrown into the console regarding submitting the request.
it doesn't work. I've tried reinstalling the app several times but it hasn't solved the issue-- either way, it goes to the same support form site.
Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.
Fill out the form to get help from Roblox Support with any issue or feedback. Provide your username and a brief statement.
