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Submit a support request to the Roblox Customer Service team for help with billing or account issues.
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Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.
The DevEx team will provide a hyperlink for you to complete the ID verification. You will be asked to access the link with your smartphone, take a photo of the front and back of your government-issued ID, and take a live selfie (static images are not valid). What forms of identification will I need to provide?
Roblox Support. Roblox Account I need help with my account. Payments, Gift Cards, and Subscriptions I have Premium, Robux, Gift Card, Subscriptions or payment questions. Parents, Safety, and Moderation User Safety and Community Standards.
Contact the Appeals team using the support form here. Make sure to include: For account appeals: Account username; Brief statement regarding the reason for your appeal For content appeals: In addition to the above, also include: Account username; Asset ID; A link to the content on Roblox’s website; There are some restrictions when submitting ...
In order for a player to contact Roblox Support they must go to https://www.roblox.com/support and fill out the form. They can ask for help if they forgot their password, their account got hacked, billing and payment questions, and much more.
