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Submit a support request to the Roblox Customer Service team for help with billing or account issues.
Contact Us. Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.
After reporting applicable Credit/Debit, PayPal, or Google Play charges to Roblox’s Customer Support, our billing department will investigate and assist you with eligible refund requests.
Fill out the form to get help from Roblox Support with any issue or feedback. Provide your username and a brief statement.
How do I request a refund? For payments made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon, you must contact those providers directly. Roblox is not able to process refunds made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon.
5 mai 2023 · Fill out the form with your purchase information and explain why you’d like a refund, then click “Continue”. Read over the Terms & Conditions and confirm if they apply to your situation, then select “Submit Request” to finish up.
28 nov. 2022 · Fill out the basic information on the request form entirely, including your username, first name, and email address (plus confirm email address). Afterward, select the device you used to buy the item you want to refund in the issue detail section.
