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If you requested a new password but didn't receive your password reset email: Check the spam or junk mail folder in your email accounts linked to your Facebook account. Try to reset your password again.
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If you received a Facebook password reset email that you didn't request, it's likely that someone accidentally entered your email or username when attempting to log into their account. This often happens if you have a popular username or email.
If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.
If you're logged in but have forgotten your password, follow the steps under Change Your Password then click Forgot your password? and follow the steps to reset it. Keep in mind that you'll need access to the email associated with your account.
To reset your password if you're not logged in to Facebook: Go to the Find Your Account Page. Type the email, mobile phone number, full name or username associated with your account, then click Search. Follow the on-screen instructions.
If you don’t have access to the email address or mobile phone number associated with your Facebook account, maybe because you were hacked and your password was changed, or you lost or forgot them, here are some steps you can take to try and recover your account:
Recover your Facebook account if you can’t log in. Troubleshoot login with a phone number on Facebook. Find your account from the "Find your account" page. I have to enter a security code every time I log into Facebook.
