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I Forgot the PIN. Once a PIN is added to an account, it will be needed to make changes to the account settings. At this time, users and their parents/guardians will not be able to manually reset the PIN if it is forgotten. Customer Support will need to assist with resetting forgotten PINs.
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Roblox Account I need help with my account. Payments, Gift...
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The Roblox installer should download shortly. If it doesn’t, start the download now. Close. Submit a support request to the Roblox Customer Service team for help with billing or account issues.
I Forgot My Password. If you can't remember your password, you will need to reset it and create a new one using the Password Reset feature. If you are resetting the password via a mobile device, you will be prompted to enter a phone number by default, but you can change to email if you prefer.
Roblox Account I need help with my account. Payments, Gift Cards, and Subscriptions I have Premium, Robux, Gift Card, Subscriptions or payment questions. Parents, Safety, and Moderation User Safety and Community Standards. Tech - Computer, Mobile, PlayStation, Xbox I’m having an issue or want to report a bug.
The Roblox installer should download shortly. If it doesn’t, start the download now.
To change a PIN, first follow the How do I remove a PIN steps. Then, follow the How do I add a PIN steps to create a new PIN. Need more help? Contact support here. You have the option to add a four-digit PIN to lock your settings. Once a PIN is added, it will be needed to make any changes to the...
Contact Us. Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.
