Search results
I Forgot the PIN. Once a PIN is added to an account, it will be needed to make changes to the account settings. At this time, users and their parents/guardians will not be able to manually reset the PIN if it is forgotten. Customer Support will need to assist with resetting forgotten PINs.
- Support
Submit a support request to the Roblox Customer Service team...
- How Do I Change My Age
Roblox is committed to providing safety and privacy...
- Changing Privacy and Chat Settings
Account owners have the ability to limit or disable who can...
- Support
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
If your account location is set incorrectly, you can update it one time on your own by going into Settings > Account Info. Under the “Personal” section, choose the correct location from the drop down menu. If you’re not sure about why you need to change your location, do not modify it.
Roblox Account I need help with my account. Payments, Gift Cards, and Subscriptions I have Premium, Robux, Gift Card, Subscriptions or payment questions. Parents, Safety, and Moderation User Safety and Community Standards. Tech - Computer, Mobile, PlayStation, Xbox I’m having an issue or want to report a bug.
Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.
To change a PIN, first follow the How do I remove a PIN steps. Then, follow the How do I add a PIN steps to create a new PIN. Need more help? Contact support here. You have the option to add a four-digit PIN to lock your settings. Once a PIN is added, it will be needed to make any changes to the...
Fill out the form to get help from Roblox Support with any issue or feedback. Provide your username and a brief statement.
