Search results
If you notice charges on your Credit/Debit card, PayPal, or Google Play account that you did not authorize, please contact Customer Support before disputing any charges.
- General Billing
General Billing. Unauthorized Charges & Refund Requests;...
- Support
Submit a support request to the Roblox Customer Service team...
- Roblox Support
Roblox Support. Roblox Account I need help with my account....
- General Billing
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
Roblox Support. Roblox Account I need help with my account. Payments, Gift Cards, and Subscriptions I have Premium, Robux, Gift Card, Subscriptions or payment questions. Parents, Safety, and Moderation User Safety and Community Standards.
Contact Us. Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.
You can subscribe on the Roblox desktop app, or via a web browser with a saved credit or debit card, or with Roblox Credit from gift cards. Subscriptions can be purchased on the Roblox app on Apple or Google devices via the payment methods available through your App Store account.
I Forgot My Password. If you can't remember your password, you will need to reset it and create a new one using the Password Reset feature. If you are resetting the password via a mobile device, you will be prompted to enter a phone number by default, but you can change to email if you prefer.
Reset Your Password. Change your account's password to something that is secure and isn't easy to guess. Check out these steps on how to reset your password. Enable 2-Step Verification (2SV) Enable 2-Step Verification as an added security measure for your account. This feature can be found by going to Settings > Security.
