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Whether it is setting up your company phone system or contact center, you can do it all using the 8x8 Admin Console. Using 8x8 Admin Console, you can manage your: 8x8 Work phone system, users, queues, devices, and more; 8x8 Contact Center users, queues, channels, and more; 8x8 Admin Console for 8x8 Work
Configure and manage your phone system and work groups all-in-one place.
Using 8x8 Admin Console, phone system administrators can: Claim and manage numbers. Manage 8x8 Work users and admins. Manage your phone system features, such as automatic call handling, call queue, ring groups, and music on hold. Assign active phone numbers to 8x8 services. Check device inventory.
Welcome to Admin Console! This page provides a brief overview of your new system management platform. Any settings changes previously made in Account Manager will now be done in Admin Console. Comprehensive information is available in the Admin Console web help guide.
To configure the 8x8 Operator Connect, customers must follow the next steps: Add 8x8 as an operator in the Microsoft Teams Admin Center. Claim phone numbers in 8x8 Admin Console. Assign phone numbers to 8x8 Operator Connect in 8x8 Admin Console. Assign DIDs to users in the Microsoft Teams Admin Center. Important!
Admin Console is the tool through which you set up your 8x8 Work phone system. Only administrators can log in to Admin Console. Admins can add users and set up ways to manage call flow, such as Ring Groups and Call Queues, that will affect their users.
Log in to 8x8 Admin Console. Applies To. Admin Console. Procedure. Log in to X Series Services. First, you must log in to your 8x8 services: Navigate to the login page. Enter your 8x8 Username / Email. Click Continue. Enter your Password. Click Login to complete the process. Log in to X Series Services with a Third-Party SSO.
