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Do you need help with Fortnite or your Epic Games account? Our support center contains answers to our most frequently asked questions.
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Learn how to find and submit a support request for your Epic account or other issues. Follow the steps to search for articles, use the Contact Us button, and fill out the form with your information.
Follow the steps below to submit a support request when you are unable to log in to your account: If possible, hop on a PC/laptop for ease of access. Open an incognito tab on your web browser. Go to https://www.epicgames.com/help/en-US/ and make sure you're not currently logged into any account. Choose a category.
Epic Games Support is here to help you with all of your account and Epic Games Store needs. Our customer service articles will resolve your issues.
Go to the Epic Games Help page, and sign into your Epic Games account. If you do not see an answer in our knowledge base, scroll to the bottom of the page and select CONTACT US. Fill up the form with as much details as you can about your inquiry. On the bottom of the form, select START A LIVE CHAT.
Find answers to common issues with Epic Games products and services. Log in to your account to view, update, and submit requests for support or contact us for assistance.
6 ian. 2024 · The help portal is best if you want to solve a problem yourself, or you can send a specific, detailed request via the contact page. You can request refunds for specific Fortnite items in Fortnite, or request refunds for entire games in the Epic Games launcher.