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Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions
- Receipts and Refunds
Customer service FAQs Send us a letter Mail to: American...
- Reservations and Ticket Changes
You can do many of the things you call us about online or in...
- Contact American
Here are just a few of the things you can do online: Book,...
- Special Assistance
Send us your request online. Submit a disability assistance...
- AAdvantage Account Service
Contact American; AAdvantage® customer service; AAdvantage®...
- Baggage
Customer service and support for questions about bags...
- Delayed Or Canceled Flights
Open the American app; View or change your trip on aa.com;...
- Reactivate Miles
Contact American Receipts and refunds FAQs Agency reference...
- Receipts and Refunds
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online:
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
Topic. Which category can we help you with? Log in, Purchase or Billing. Performance and Tech Help. Wireless entertainment. Other. Chat Now.
American Airlines provides a range of customer service and support options to assist air travelers with their needs. Whether you require information about flights, reservations, lost or damaged luggage, customer relations, or the frequent flyer program, American Airlines has dedicated resources to help you.
Contact. Didn't find the answer to your question? Contact us via Messenger, Whatsapp or send us the form. Messenger. Start chat. Whatsapp. Go to Whatsapp.